Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help staff is qualified to immediately attend to all Linux cloud packages users’ problems and help demands. Via our ticket system, it will be easy to share your request and a support crew representative will likely return to you within max 60 minutes. Actually, practice has revealed that the normal resolution period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time required. Our crew of employees will undoubtedly be online for you 24x7x365 to react to all your requests and to handle any matter that you may have. You can easily submit a technical support ticket from your Web Control Panel or drop an email at any time. Furthermore, on working days, you could give us a call or use the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a substantial knowledge base into the Control Panel to help you to receive effective step by step information anytime. Each section of the Control Panel has its own contextual support area displaying a variety of how–to posts. We have also prepared video tutorials to give you a superior idea of just how to perform any presented activity.