One-Hour Response Guarantee in Cloud Hosting
Our Linux cloud packages include a one-hour response guarantee, which suggests that irrespective of what inquiry or complication you might have, we will always be there to assist you. Actually, it seldom takes more than 30 minutes to get a problem solved or a question answered, and this is valid for both pre-sales and technical matters. Our client support staff reps will be at your disposal 24x7, even on weekends and holidays, which goes to say that you’ll always get quick assistance. We are aware of just how invaluable time can be, so by the time we answer your email or support ticket, we will have explored the issue and, if we haven’t solved it, we’ll provide you with more info on what you have to do on your end – when the situation necessitates this. With our support service, you can rest assured that there will be someone to lend you a hand instantly, no matter what time of day or night it is.