Integrated Ticketing System in Cloud Hosting
With a cloud hosting from us, you won’t ever have to log out of your account. Our ticketing system is integrated into the Hepsia hosting Control Panel, which is used to manage your entire Internet presence. You can easily access any trouble ticket whilst you’re browsing your files or editing different account settings. The ticketing system is being monitored 24-7 by our customer care team and the ticket response time is maximum 60 minutes, but it seldom takes more than twenty minutes to receive help. In contrast with other web hosting providers, we don’t charge more for using the ticketing system, so you can touch base with us as often as you like and request info in regard to any billing or technical issue. Also, you can see a collection of informative articles, which will help you fix the most commonly met challenges on your own.